Service Support Lead

Service Support Lead Sevenoaks (Hybrid) £26,250 + BenefitsKickstart Your Career in a Commercial Environment Are you a recent graduate or early in your career and looking to step into a fast-paced, customer-focused role?We''re recruiting for a Service Support Lead to join a growing, forward-thinking technology business. This is a fantastic opportunity to gain hands-on experience in client management, operations, and team coordination-perfect for someone looking to build a long-term career in the commercial world. What You''ll Be Doing Acting as a key point of contact for customersSupporting the service desk team and ensuring high service standardsManaging queries, tickets, and escalations within SLA targetsBuilding strong client relationships and delivering excellent serviceAssisting with reporting and continuous improvement of processes What We''re Looking For A confident communicator with strong customer service skillsHighly organised with a proactive, problem-solving mindsetA team player with leadership potentialEager to learn and grow within a commercial environmentAny exposure to customer support, retail, or office environments is a plus What''s on Offer25 days holiday (rising to 28)Private medical and wellbeing supportHybrid workingClear progression opportunitiesIf you''re motivated, ambitious, and ready to start your career in a dynamic business, we want to hear from you.GDPR Notice: By applying, you consent to your data being processed for recruitment purposes in line ..... full job details .....