https://jobs.co.uk/job/service-support-analyst-sellick-partnership--29ea1139-20ee-4df9-b765-ca3c4957e4fa RSS feed for Service Support Analyst at Sellick Partnership. en-gb Sat, 25 Apr 2026 20:55:12 GMT https://jobs.co.uk/job/service-support-analyst-sellick-partnership--29ea1139-20ee-4df9-b765-ca3c4957e4fa https://jobs.co.uk/job/service-support-analyst-sellick-partnership--29ea1139-20ee-4df9-b765-ca3c4957e4fa Wed, 01 Apr 2026 23:00:00 GMT Location: Aylesbury | Salary: £40000/annum | Type: Permanent | Job Title: Service Support Analyst (Level 2) Salary: -40k DoE Location: Aylesbury, with hybrid working A growing organisation is seeking a Service Support Analyst to provide first- and second-line IT support across the business. This role is responsible for ensuring reliable IT services, supporting end users, and contributing to the ongoing improvement of systems, security, and service delivery. Key Responsibilities Provide 1st and 2nd line IT support across incident, problem, change, and service request management (aligned to ITIL practices). Log, prioritise, troubleshoot, and resolve technical issues; escalate to third-party providers where required. Support and maintain Microsoft cloud technologies, including Microsoft 365, Teams, Exchange Online, OneDrive, SharePoint, and Azure Virtual Desktop. Install, configure, and support laptops, desktops, printers, meeting room technology, and remote working setups. Manage user lifecycle processes (joiners, movers, leavers) and system access controls. Monitor and respond to cyber security alerts and email security controls, ensuring compliance with internal policies. Maintain accurate hardware and software inventories. W... Permanent