Service Supervisor

Service Supervisor - Forklift Truck ServiceAn exciting opportunity for an experienced Service Supervisor with a strong background in forklift truck maintenance and workshop leadership. You will supervise a team of service engineers and technicians, ensuring efficient, safe and high-quality delivery of maintenance, repairs and inspections across a fleet of industrial fork lift trucks.Key responsibilities- Lead and motivate the workshop/mobile service team, ensuring daily work is allocated to meet SLA and turnaround targets.- Supervise and carry out diagnostics, repairs and preventive maintenance on a range of forklift trucks (electric, LPG, diesel, counterbalance, reach trucks, etc.)- Ensure full compliance with health and safety, LOLER manufacturer maintenance schedules and documentation- Monitor team performance, carry out 1-2-1''s / appraisals, identify any training needs and any tooling / equipment needs- Manage spare parts ordering, stock control and cost monitoring to optimise workshop efficiency- Liaise with customers and operations to prioritise work, report on job status and ensure high levels of customer service- Maintain accurate job records, QC checks and service reports; assist with continuous improvement initiatives and KPI reportingSkills and experience required- Previous supervisory or team leader experience in a service workshop or field service environment- Strong knowledge of workshop processes, safety standards and statutory inspection requirements- Good ..... full job details .....