https://jobs.co.uk/job/service-scheduler-engineering-frossell-recruitment--9a05c519-93b4-49c8-861d-bca1296c3427 RSS feed for Service Scheduler (Engineering) at Frossell Recruitment. en-gb Thu, 16 Jul 2026 22:57:45 GMT https://jobs.co.uk/job/service-scheduler-engineering-frossell-recruitment--9a05c519-93b4-49c8-861d-bca1296c3427 https://jobs.co.uk/job/service-scheduler-engineering-frossell-recruitment--9a05c519-93b4-49c8-861d-bca1296c3427 Thu, 16 Jul 2026 11:52:58 GMT Location: Milton Keynes | Salary: 34500.00-34500.00 Annual | Type: Contract | Service Scheduler 12 Month Fixed-term Salary: £34,525.56 + £6,210 Yearly bonusOffice-Based (Milton Keynes)Hours: 37.5 hours per week (Monday-Friday, 09:00-17:30 with 1-hour lunch)About the Role:An exciting opportunity has arisen for a Service Scheduler to join a busy Customer Support Centre, delivering first-class technical coordination and customer service across a portfolio of diagnostic and laboratory instrumentation.This role is highly customer-facing and focuses on providing a seamless support experience, coordinating field service activity and ensuring contractual service levels and KPIs are consistently achieved.A critical success factor in this role is strong, hands-on experience with Microsoft Dynamics CRM, which is used as the central platform for fault logging, reporting, scheduling and case management.Key Responsibilities:Customer SupportHandle inbound calls via dedicated customer service hotlinesManage email enquiries and support requestsAccurately log instrument faults and service activity within Microsoft Dynamics CRMCoordinate and schedule:Emergency call-outsPlanned preventative maintenance visitsUrgent corrective actions and engineering changesWork collaboratively ... Contract