Service Planning Manager

Service Planning ManagerLocation: MidlandsSalary: Competitive + BenefitsReady to take ownership of a busy engineering planning function?An established engineering services business is looking for a Service Planning Manager to lead the planning and scheduling of a nationwide team of field-based engineers.This is more than a scheduling role. You''ll be responsible for making sure the right engineers are in the right place at the right time, while improving productivity, reducing travel and downtime, and ensuring customers receive an outstanding service.Working closely with the Head of Operations, you''ll play a key role in shaping how the service operation is planned, managed and continuously improved.The RoleAs Service Planning Manager, you''ll take ownership of the day-to-day planning function across multiple engineering service teams.Your responsibilities will include:Planning and coordinating engineers across multiple service lines.Maintaining forward visibility of workloads and operational capacity.Maximising engineer utilisation while reducing downtime, overtime and unnecessary travel.Producing forecasts and resource plans to support business growth and customer demand.Monitoring scheduling performance and identifying opportunities to improve efficiency.Coordinating labour and resource plans for larger projects, shutdowns and planned works.Working closely with engineers, operational managers and customers to ensure smooth service delivery.Leading improvements to planning ..... full job details .....