Service Planner/Administrator

Service Planner / Administrator Location: Reading Salary: £29,000 - £31,000 DOE + Bonus Hours: Monday to Friday + 1 in 4 Saturdays Mornings An exciting opportunity has arisen for an organised and customer-focused Service Planner / Administrator to join a busy Commercial Vehicle Service. This is a varied and fast-paced role, ideal for someone with experience in automotive, HGV, LCV, service administration or workshop planning. You will be responsible for booking vehicles into the workshop, supporting customers throughout the repair process and ensuring the smooth day-to-day running of the Service Department. What''s on Offer: Salary £29,000 - £31,000 depending on experience Bonus Monday to Friday 1 in 4 Saturday mornings 30 days holiday including Bank Holidays Additional holiday with length of service Holiday purchase scheme Manufacturer training and career development EV Salary Sacrifice Scheme Pension scheme Free Class IV MOT each year Referral bonus scheme The Role: Book vehicles in for servicing, maintenance, MOTs and additional repair work Manage workshop bookings and help maximise available workshop capacity Contact customers to arrange appointments and carry out outbound booking calls Keep customers updated on the progress of their vehicles Raise and prepare job cards and repair orders Assist with job card processing and administration Invoice completed MOT tests for the HGV MOT ATF Raise and process invoices accurately Order parts and arrange ..... full job details .....