Service Owner

Location: Any of our King''s Trust offices - minimum of 2 days a week in the office. Interviews: 20th and 21st August via Teams Use technology to help transform the lives of young people. At The King''s Trust, technology plays a vital role in helping us support young people to build confidence, develop skills and move into work. We''re looking for a Service Owner to take ownership of a portfolio of technology services, ensuring they deliver real value to our colleagues and the young people we support. Working closely with frontline teams, architects, suppliers and technology specialists, you''ll shape services that are reliable, secure and user-centred. You''ll understand how our services are delivered in practice, using those insights to continuously improve the technology that underpins them. What you''ll be doing You''ll own the end-to-end lifecycle of your technology services, ensuring they continue to evolve in line with organisational priorities and user needs. You''ll: Own and develop the service roadmap, balancing user feedback, business priorities and technology strategy. Work closely with frontline colleagues and stakeholders to understand challenges and translate them into effective technology solutions. Collaborate with architects, suppliers and technology teams to deliver secure, scalable and accessible services. Build strong relationships with service users, using feedback and performance data to identify opportunities for continuous improvement. ..... full job details .....