Service Owner

About the jobJob summaryDiscover a career in your hands at HMRC. Whether you''re seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it''s really like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.HMRC is one of the UK''s largest and most digitally advanced organisations, delivering services that support millions of customers and businesses every day. Through ambitious digital transformation, we''re creating simpler, faster and more reliable services that improve customer experiences and enable colleagues to work more effectively.The Chief Digital and Information Officer (CDIO) Group plays a critical role in this transformation, designing, delivering and operating some of the UK''s most important digital services. As a Service Owner, you''ll be at the forefront of ensuring these services remain resilient, secure and customer-focused while continually evolving to meet changing business and user needs.This is an exciting opportunity to lead strategic service management across complex digital products, influencing decisions at a senior level and driving continuous improvement across services used at national scale.Job descriptionAs a Service Owner, you will be accountable for the end-to-end performance, operation and continuous improvement of one or more critical digital services. You will provide strategic leadership, ..... full job details .....