Service Operations Manager

Our client is a global, leading specialist for intelligent drive technology and systems as well as tailor-made services. They are looking for a Service Operations Manager to join their growing team. Service Operations ManagerPermanent£55,000 - £75,000 (Dependent on experience) Monday - Fridaty 41.5 Hours (Flexible Start and Finish Time)Remote (Travel Across UK and Ireland Required)Service Operations ManagerJob Description Plan, schedule, and coordinate service activities, including maintenance, repairs, overhauls, and commissioning of drive and propulsions systems, auxiliary equipment.Ensure efficient allocation of service engineers and technical resources to meet customer needs and contractual obligations.Monitor and control costs, and profitability, ensuring adherence to financial policies.Develop and implement service procedures, workflows, and quality standards to optimize service delivery.Manage the inventory of spare parts, tools, and equipment, ensuring availability and utilization.Lead, mentor, and develop a team of service engineers and technicians, fostering a high-performance and collaborative work environment.Conduct performance reviews, identify training needs, and implement development plans for team members.Ensure team compliance with company policies, safety regulations, and industry best practices.Serve as a critical point of contact for key customers, building strong relationships and ensuring high levels of customer satisfaction.Understand customer ..... full job details .....