Service Operations Manager - Clinical Services. Fixed Term Contract

Healthcare Operations Mental Health Service Delivery Clinical Pathways Stakeholder ManagementExceptional Services Need Exceptional Operations Behind Them.Behind every clinical service is an operational engine making sure the right people receive the right support, at the right time.For PAIRS Kent, that means supporting families experiencing parent-infant relationship difficulties through a service that is safe, responsive, compassionate and exceptionally well organised.We re looking for an experienced Service Operations Manager to make that happen.This is a varied, hands-on operational role sitting at the heart of the service. You ll work closely with Clinical Leads and Directors to oversee everything from referrals, triage workflows and appointments to capacity planning, clinical venues, case management systems, reporting and stakeholder relationships.Just as importantly, you ll be working with sensitive information and communicating with parents, caregivers, clinicians and referrers. So alongside operational excellence, we re looking for someone with genuine emotional intelligence, empathy, resilience and professional maturity.If you ve built your career within healthcare, mental health, psychological or clinical services and know how to keep a complex service running brilliantly behind the scenes, we d love to hear from you.The Role at a GlanceService Operations Manager Canterbury, Kent Hybrid 3 Days Office £40,000 Fixed-Term Contract until 25 August 2028 Full Time 37.5 ..... full job details .....