Service Operations Manager

Job Title: Service Operations Manager Location: London Salary: £55,000 £60,000 basic (DOE) Package: £5,000 car allowance + private medical + life assuranceWorking Hours: 36.5 hours per week Overview - Service Operations ManagerA highly established and respected provider of fire protection and security solutions is seeking a Service Operations Manager to lead its Fire Detection service delivery team.With a long-standing reputation in the industry and a strong project and service delivery culture, the business delivers end-to-end solutions across fire detection, suppression, sprinkler, and integrated security systems.This is a key leadership role, responsible for ensuring service excellence, meeting client SLAs, and driving operational efficiency within a growing division. Benefits - Service Operations Manager £55,000 £60,000 basic salary (DOE)£5,000 car allowancePrivate medical insuranceLife assurance25 days holiday plus bank holidaysOption to buy up to 5 additional daysContributory pension scheme The Role - Service Operations ManagerAs Service Operations Manager, you will take ownership of the Fire Detection service division, leading teams, improving processes, and ensuring high-quality service delivery.Key Responsibilities Lead, recruit, develop, and line manage the engineering teamCoordinate with contractors, suppliers, and internal teamsDrive process improvements and operational efficiencyEnsure compliance with regulatory and industry standards (including LPS ..... full job details .....