https://jobs.co.uk/job/service-operations-lead-crg-tec--3cf01840-3caa-42a0-85e9-a860062f6999 RSS feed for Service Operations Lead at CRG TEC. en-gb Sat, 26 Sep 2026 01:02:40 GMT https://jobs.co.uk/job/service-operations-lead-crg-tec--3cf01840-3caa-42a0-85e9-a860062f6999 https://jobs.co.uk/job/service-operations-lead-crg-tec--3cf01840-3caa-42a0-85e9-a860062f6999 Thu, 24 Sep 2026 23:00:00 GMT Location: Alwalton | Salary: £30000 - £32000/annum | Type: Permanent | Service Operations Lead (Telecoms) Base Salary: Up to £32,000 Benefits: Up to 10% bonus, private healthcare, 25 days holiday + bank holidays and wider company benefits Location: Peterborough Working Pattern: Monday to Friday, full-time office based   The opportunity: If you’re currently working in service operations, customer service or service delivery and want more responsibility for how a team performs day to day, this could be a good next step.   We’re working with a growing connectivity business in Peterborough looking for someone to lead the operational team supporting its ISP partners.   It’s a hands-on role where you’ll make sure work coming into the business is properly managed, allocated and delivered within the agreed service levels.   Day to day You’ll oversee the work coming in from ISP partners, making sure cases are correctly validated, allocated across the team and progressing within SLA.   You’ll keep an eye on queue volumes, workloads and case quality, spotting where things are starting to fall behind and stepping in before they become bigger problems.   You’ll also work directly with ISP partners, managing expectations, dealing with... Permanent