https://jobs.co.uk/job/service-operations-engineer-la-international-computer-consultants-ltd--d9c4b574-0731-4e85-ba86-235cbd17a59a RSS feed for Service Operations Engineer at LA International Computer Consultants Ltd. en-gb Thu, 18 Jun 2026 14:21:17 GMT https://jobs.co.uk/job/service-operations-engineer-la-international-computer-consultants-ltd--d9c4b574-0731-4e85-ba86-235cbd17a59a https://jobs.co.uk/job/service-operations-engineer-la-international-computer-consultants-ltd--d9c4b574-0731-4e85-ba86-235cbd17a59a Thu, 18 Jun 2026 11:51:53 GMT Location: Stoke-on-trent | Salary: 28000.00-28000.00 Annual | Type: Permanent | Service Operations EngineerLocation: Stoke-on-Trent, United KingdomEmployment Type: Permanent, Full-TimeDepartment: Operations - Service OperationsSalary: Up to £35,000 per annumWorking Hours: 36 hours per week (rotating early and late shifts)About the CompanyOur client is a leading provider of secure, fully managed ICT services, supporting organisations operating within highly regulated and security-sensitive environments. The organisation is committed to delivering high-quality technology services while investing in the personal and professional development of its employees.Role OverviewThe Service Operations Engineer is responsible for providing technical support, troubleshooting, and incident resolution across hardware, software, networking, and cloud environments. The role serves as an escalation point for complex technical issues, supports service delivery activities, and ensures services are delivered in line with agreed Service Level Agreements (SLAs).Key ResponsibilitiesService Desk and Customer SupportProvide technical support to users via phone, email, chat, and ticketing systems.Deliver guidance, troubleshooting, and resolution for incidents and service requests.Provide... Permanent