Service Manager/SCRUM Master

Service Manager/Scrum Master£500 per day (Inside/Umbrella)6-Month ContractHybrid (Sheffield)/RemoteWe''re hiring a Service Manager/Scrum Master to support a HE platform, working across key application workstreams.This is a 50/50 split between Service Management and Scrum Master responsibilities, ideal for someone who can combine operational service delivery with agile leadership and deliver change.What you''ll do:Oversee day-to-day IT application service operations Manage incidents, problems, changes, and service performanceMaintain reporting and ensure ITIL complianceCoordinate with technical teams, vendors, and stakeholdersFacilitate Scrum ceremonies and remove delivery blockersCoach teams on Agile best practiceSupport backlog refinement and future sprint planningWhat we''re looking for:Strong ITSM/Service Managament backgroundSolid experience with ITIL processesProven Scrum Master experienceStrong stakeholder management skillsStrong JIRA Higher Education/SITS experience is a bonusA great opportunity for someone who thrives in both service operations and agile delivery.Start ASAP, interviews ASAP!Stuart GrahamClick Recruitment (see ..... full job details .....