Service Manager

Wiltshire Citizens Advice is looking for motivated and collaborative people to help shape and develop our advice services during an exciting period of growth and change. We are recruiting up to 1.5 FTE Service Managers to lead different parts of our service portfolio. Rather than recruiting to fixed roles, we are looking to appoint people with complementary strengths and shape responsibilities around the experience of successful candidates. We welcome applications from both experienced managers and people looking to take the next step in their career who can demonstrate leadership capability, initiative and a commitment to high quality services. We are particularly interested in candidates with experience in one or more of the following areas: Outreach and Partnership Development You may have experience developing community services, building partnerships or improving access for local communities. This part of the role focuses on outreach delivery, stakeholder engagement and strengthening relationships across Wiltshire. A technical advice background is not essential for this portfolio. Casework and Debt Services You may have experience managing advice or casework services, particularly within debt or specialist advice. This part of the role focuses on service quality, performance, staff support and continuous improvement. Experience within advice services and/or debt advice would be highly desirable for this portfolio. About you We are looking for people who: Have ..... full job details .....