Service Manager

OverviewService Manager - Fire SystemsLocation: Heathrow AirportSalary: Competitive base salaryJoin Trinity and make a real difference in service delivery at one of our prestigious sites, Heathrow Airport! In this key role, you''ll be providing dedicated support to the Engineering Team, ensuring service is provided to Trinity''s high-quality standards.

Responsibilities

As a Service Manager at Trinity, you will be providing support to facilitate the efficient running of the Service Team at Heathrow Airport. You will be working as part of the dedicated Heathrow team and will be supported by our wider support departments to provide high quality service and customer experience.

Effectively communicate with internal and external stakeholders to ensure our service commitments are met.

Handle the arrangements of labour resourcing and project delivery schedules.

Raise and process all invoice requests and purchase orders within agreed SLA''s.

Proven ability to handle high level service activities with accuracy and thoroughness.

Demonstrable experience in managing stakeholder relationships, providing outstanding customer service.

Ability to prioritise workloads and manage deadlines effectively.

Prior experience in the Fire Industry and/or Aviation sector advantageous but not required.

What Trinity will give youAt Trinity Fire and Security, we believe in rewarding our employees for their work and commitment. Our remuneration package includes a competitive basic salary, and we are committed to providing the training required to support and develop all our employees. As you grow with Trinity, you will be provided the opportunity to undertake industry leading training programmes to excel in your position and progress in the direction you want to take your career. The total package would include:

Holiday – 23 days which increases with service, plus bank holidays

Employee Discount Programme – Discounts and cashback across over 800 national retailers

Pension scheme – Via Royal London

Employee referral scheme – earn up to £2,000 for each employee you bring into Trinity

Life Assurance

Employee Welfare assistance ..... full job details .....