Service Manager

TPP Recruitment is supporting a small, community-based charity to recruit an Interim Service Manager on a fixed-term basis. This Interim Service Manager role is a brilliant opportunity to lead a vital service supporting people facing real hardship, while also shaping systems, quality, and service development during a period of change. DetailsSalary: £37,811 FTELocation: Northwest LondonWorking Pattern: 32 hours across 4 days (Monday-Thursday)Working arrangements: Hybrid (2 days per week on site)Contract: Fixed term to 20th April 2027 About the Role As Interim Service Manager, you''ll manage and develop services across multiple sites, leading staff and volunteers. Focusing on monitoring and evaluation alongside planning out services around funders. You''ll combine hands-on front line delivery (including a small caseload) with oversight of quality, compliance, and continuous improvement. You''ll work closely with senior colleagues, to help implement new initiatives and strengthen the service''s impact. Key ResponsibilitiesLead day-to-day delivery of the serviceHold a small caseload to stay connected to frontline delivery and community needsMaintain high-quality, compliant provision, ensuring delivery aligns with funder expectations and internal standardsUse case management systems to report on cases and outcomes, supporting funding needs and future applicationsDrive service development, reviewing procedures and improving systemsUndertake quality assurance activity Support ..... full job details .....