https://jobs.co.uk/job/service-manager-tech-connect-group--12b71221-9e46-4733-a603-65508a0b6112 RSS feed for Service Manager at Tech Connect Group. en-gb Tue, 30 Jun 2026 21:44:46 GMT https://jobs.co.uk/job/service-manager-tech-connect-group--12b71221-9e46-4733-a603-65508a0b6112 https://jobs.co.uk/job/service-manager-tech-connect-group--12b71221-9e46-4733-a603-65508a0b6112 Mon, 29 Jun 2026 23:00:00 GMT Location: Coventry | Salary: £50000 - £60000/annum Overtime & allowances, BUPA Private | Type: Permanent | Service Manager Coventry | Full time, Permanent | £50k-£60k + van + overtime & allowances   Our client, a well-established engineering and industrial automation business, is launching a brand-new Service Department and is looking for a Service Manager to build and lead it from the ground up.  THE ROLE You''ll own the department end to end: strategy, operations, profitability and people. Design and launch the service strategy, offerings, SLAs and pricing from scratch Build the operational backbone: job scheduling, resource planning, reporting and service standards Own the department''s budget, margins, profitability and KPIs Identify recurring revenue, maintenance contracts and account growth opportunities Recruit, lead and develop the service team as it scales Act as the senior point of contact for key customers and manage escalations WHAT YOU''LL NEED Experience managing a service, support, maintenance or operations function A hands-on industrial automation maintenance background: multi-skilled mechanical and electrical fault-finding/commissioning, with working knowledge of PLCs, robotics, drives and safety systems Strong commercial awareness, with budget an... Permanent