Service Manager

About the role: For someone moving away from rough sleeping, having a safe place to stay can be the first step towards something much bigger. Gray''s Inn Road is a 16 bed short stay service in Camden, giving people the stability, support and breathing space they need to begin rebuilding their lives and move towards a home they can sustain. As Service Manager, you''ll lead the team that makes that possible. You''ll create a service where people are treated with dignity, listened to and supported as individuals, while giving your team the leadership, challenge and encouragement they need to do their best work. From the quality of assessments and support planning to safeguarding, risk management and move on, you''ll set the standard for practice and make sure residents receive consistent, psychologically informed support that responds to what matters to them. You''ll also build the relationships that help people move forward. Working closely with housing, health, substance use, criminal justice and other partners, you''ll help remove barriers, strengthen pathways into support and create more opportunities for residents beyond the service. Alongside this, you''ll take ownership of the wider performance of Gray''s Inn Road - keeping a close eye on quality, outcomes, housing management, health and safety, budgets and contractual expectations, and always looking for ways the service can become even better. At Single Homeless Project (SHP), we want our managers to do more than keep ..... full job details .....