Service Manager - Senior Gate Engineer

Service Manager Senior Gate EngineerLocation: Hertfordshire (SG8 0NZ)Working Pattern: Primarily office-based with occasional site visitsSalary: Circa £52,000 per annumLead. Develop. Grow the Department. Drive Technical Excellence.Our client is seeking an experienced Service Manager someone with proven success running a technical service department in the gate automation, access control, or related electro-mechanical field. This isn t about maintaining the status quo, they need a leader who will refine their processes, mentor the team and actively scale the department to meet increasing demand.If you re currently leading a service team or managing Field Engineers and want to take full ownership of a department shaping its direction, developing your people, and still staying close to the engineering detail this role offers the perfect balance.The Role As Service Manager, you ll take full responsibility for the performance, development, and technical standards of our client s Service Department. You ll be the bridge between technical excellence and operational growth. You ll be leading a skilled team (Engineers and admin), ensuring exceptional customer service, operational efficiency, and continuous improvement.You ll act as the technical authority, guiding Engineers on complex faults and ensuring best practice across safety, quality, and compliance. You ll also play a key role in shaping the department s future, identifying opportunities to expand services, improve processes, ..... full job details .....