Service Manager- Repairs

Service Manager - Repairs and Maintenance Contract: PermanentLocation: West London - Sector 5 (covering Wembley, Acton, Harrow, Northwood)Salary: £49,587 per annum (includes a £4,000 local job supplement)About the RoleRepairs and Maintenance teams sit at the heart of our social purpose. Every day, they help create safe, warm and dry homes where residents feel proud to live.Following developments within the Repairs and Maintenance service, this organisation is seeking a passionate and driven Service Manager to join a busy London-based team. This is a highly visible, field-based role, supporting frontline operatives and contractors to deliver a high-quality, customer-focused, responsive repair service.As Service Manager, you will have direct responsibility for driving first-time-fix performance, quality standards, productivity and compliance across a large West London patch. You will play a key role in ensuring residents receive a reliable and professional repair service, while maintaining strong operational and financial controls.Key ResponsibilitiesOperative management:Provide professional advice and guidance to operatives on materials, methods and standards, ensuring all work complies with legislation and internal policies.Service delivery and quality:Monitor productivity, quality and progress of works through regular inspections (in-progress and post-completion).Contractor performance:Manage approved contractors to ensure work is delivered safely, compliantly, on time and ..... full job details .....