Service Manager - Refrigeration

Service Manager – Refrigeration – Dartford
Location: Dartford
Salary: £60,000-£70,000 + Company Car + Bonus + Benefits

An exciting opportunity has arisen for a Service Manager to join a leading industrial refrigeration contractor, managing a well-established service division across the South East.

This is a key leadership role, responsible for team management engineers and a supervisor, full P&L accountability for a growing branch, and maintaining strong client relationships across critical sectors such as food, beverage, and pharmaceutical.

The Role:

• Oversee day-to-day service operations across the region South East and South Coast.
• Manage and support a team of service engineers, including scheduling, performance, and development
• Full responsibility for profit and loss, budgeting, and KPI tracking
• Build and maintain excellent relationships with key accounts, ensuring service excellence and contract delivery
• Act as the main point of contact for escalations and technical support where needed

Background:

• Proven experience in the industrial or commercial refrigeration, chillers/ HVACR sector, ideally with leadership or management exposure
• Strong understanding of service operations and commercial delivery (P&L, KPIs, budgeting)
• Effective team leadership and communication skills
• Customer-focused approach with a track record in account management
• F-Gas certification and knowledge of ammonia systems highly desirable

Package:

• £60,000-£70,000 basic salary
• Company car or car allowance
• Bonus scheme
• 26 days holiday + 8 bank holidays
• Private medical cover
• Company pension
• Clear career progression and development pathway