Service Manager

Technical Services ManagerLocation: Warwickshire (primarily site-based with travel to client locations)Reporting To: Managing DirectorOverviewThe successful candidate will be responsible for developing technical delivery capability, managing engineering resources, ensuring high standards of project execution, and maintaining compliance across health and safety, quality management systems, training, and operational performance. The role will work closely with senior leadership to support business growth, client satisfaction, and continuous improvement initiatives.Key ResponsibilitiesTechnical and Operational LeadershipManage and develop the company''s technical delivery function and site-based engineering teams.Ensure projects and contracts are delivered safely, efficiently, on time, and to the required quality standards.Develop, implement, and continuously improve operational processes and procedures.Health, Safety and CompliancePromote and maintain a strong health and safety culture across the business.Ensure compliance with all relevant legislation, company procedures, and industry standards.Support and oversee ISO management systems, training compliance, and operational best practice.Maintain a focus on continuous improvement across quality, safety, and technical delivery functions.Client and Stakeholder ManagementBuild and maintain strong relationships with new and existing clients.Support key account management activities and contribute to long-term client ..... full job details .....