Service Manager

SERVICE MANAGER - MAIN DEALERSHIP MEDWAY £42,000 BASIC + £52,000 OTE COMPANY CAR MONDAY-FRIDAY Are you an experienced Service Manager looking for your next career move? Would you like the opportunity to join a high-performing main dealership representing a leading automotive brand, with an excellent package and genuine career progression? If so, this could be the opportunity you''ve been waiting for. THE ROLE We are looking for an experienced Service Manager to take responsibility for the day-to-day running and performance of a busy service department. You''ll lead from the front, manage and develop your team, drive departmental performance and ensure every customer receives an outstanding experience. This is a fantastic opportunity for an ambitious Service Manager who wants to join a professional and successful dealership. KEY RESPONSIBILITIES Lead and manage the service department on a daily basis. Manage, motivate and develop the service team. Drive customer satisfaction, retention and overall customer experience. Monitor and improve departmental KPIs and profitability. Maximise workshop efficiency, productivity and utilisation. Ensure high standards of quality, compliance and manufacturer processes. Coach and support your team to achieve individual and departmental targets. Deal confidently with customer escalations and ensure issues are resolved professionally. Work closely with the wider dealership management team to drive overall business performance. ABOUT YOU ..... full job details .....