Service Manager

We are currently recruiting for a Service Manager to join a reputable family-run business based in Ipswich, Suffolk. This role offers a significant leadership opportunity within a well-established company that values employee development and long-term career growth. The ideal individual will be an experienced professional seeking a rewarding position in a supportive environment, committed to delivering excellent customer service and operational excellence. Benefits of the Service Manager:Competitive salary of up to 50,000 per annumOn-target earnings reaching approximately 50,000 with bonuses and incentivesLong-term career development opportunitiesSupportive, family-focused business with a strong local reputationLeadership role with responsibility for team management and customer satisfactionDuties of the Service Manager:Oversee daily operations of the vehicle service department to ensure efficient workflowLead and manage team of technicians and service advisors to deliver high-quality customer serviceMaintain high levels of customer satisfaction, addressing concerns promptlyDrive departmental profitability, ensuring targets are consistently achieved or exceededDevelop and implement operational procedures to optimise productivityBuild and maintain strong relationships with clients to encourage repeat business and positive referralsRequirements of the Service Manager:Proven experience as a Service Manager or Aftersales Manager within the automotive industryStrong leadership ..... full job details .....