Service Manager

We are recruiting on behalf of our client for a highly skilled Service Manager to join their expanding team in Scarborough. This is an excellent opportunity for an experienced automotive professional seeking a role within a growing, reputable business. The Service Manager will be pivotal in leading the service department, ensuring high standards of customer satisfaction, and driving team performance. Benefits:Competitive salary of up to 45,000, dependent on experienceMonday to Friday working week with no weekendsOn-site parking facilitiesOpportunity to work within a company that has diversified its product rangeEscape the environment of large PLC companies and join a locally renowned, expanding businessDuties:Lead, motivate, and develop a high-performing service team to deliver exceptional customer serviceManage workshop resources effectively to optimise efficiency and maintain productivityOversee booking schedules to ensure proper workshop allocation and timely completion of tasksPromote additional services and products to increase revenue as the Service ManagerAnalyse financial performance and identify areas for improvementAddress customer complaints promptly, professionally, and with effective resolutionsFoster a team culture focused on high standards, accountability, and continuous improvementRequirements:Proven experience as a Service Manager in the automotive sector or a background as a Workshop Controller / Senior TechnicianStrong customer-focused approach with a ..... full job details .....