Service Manager

We are currently seeking a Service Manager / Front of House Manager to join a reputable car garage in Dulwich. This is an excellent opportunity for a skilled professional to progress their career within a busy, customer-focused environment. Our client is offering a friendly working atmosphere and stable working hours, making this an attractive position for experienced individuals in the automotive industry. Key benefits of the Service Manager:Competitive basic salary of up to 40,000 per annumOTE of 40,000 with potential for performance-based bonusesMonday to Friday working hours, 8am - 6pmRotational Saturday mornings, approximately once every two weeksOpportunities for ongoing career developmentSupportive and community-oriented team environmentDuties of the Service Manager:Lead and manage the front of house team, ensuring high customer satisfaction levelsServe as the primary point of contact for customers, providing professional and friendly serviceOversee workshop operations and liaise with technicians and service advisorsManage service booking schedules and ensure timely completion of workUphold company standards and ensure compliance with health and safety regulationsAssist with staff training and mentoring as neededMonitor service quality and implement improvementsRequirements of the Service Manager:Proven experience as a Service Manager or in a similar senior customer service role within an automotive workshop or dealershipStrong leadership, organisational, and ..... full job details .....