Service Manager

Service Manager Role based in the Wirral, Merseyside. Working for a growing Generator Hire and Service BusinessClient DetailsOur client is a growing organisation specialising in generator service and hire, providing critical power across the UK.DescriptionThe Service Manager is responsible for the effective planning, delivery, and continuous improvement of all preventative and reactive maintenance activities across the company''s contracted client base. The role ensures reliability, safety, compliance, and availability through robust planned maintenance programmes and effective emergency breakdown response. The Service Manager leads the service function, managing Service Engineers to deliver consistent service standards across all contracts. The role also oversees service performance, reporting, and escalations, driving high levels of uptime, customer satisfaction, and continuous improvement. Lead and supervise service Engineers and field technicians. Provide technical guidance and operational support. Manage training, performance, and development of the service team. Ensure adherence to company standards and procedures Support the sales team with technical input for generator sizing or installations. Participate in audits or regulatory inspections as a technical lead. Oversee diagnostics, repair, and testing of diesel and standby generators. Ensure compliance with safety standards and manufacturer specifications. Stay current with advancements in generator technologies and ..... full job details .....