Service Manager

The Service Manager will oversee the operational delivery of services within an organisation, ensuring efficient processes and high-quality outcomes. Based in Edinburgh, this role requires a proactive approach to managing teams and resources effectively.

Client Details

This organisation dedicated to delivering impactful services and support within its community. As a medium-sized organisation, it focuses on fostering innovation and maintaining excellence in service delivery

Description

• Manage the day-to-day operations of services, ensuring quality standards are met.
• Lead and support teams to achieve organisational goals and objectives.
• Develop and implement operational strategies to improve service delivery.
• Monitor budgets and allocate resources effectively to meet organisational needs.
• Ensure compliance with relevant regulations and policies.
• Collaborate with stakeholders to enhance service offerings and address community needs.
• Analyse performance data to identify areas for improvement and implement solutions.
• Prepare and present reports to senior management and trustees as required.

Profile

A successful Service Manager should have:

• A background in managing operational services
• Experience leading teams and driving organisational performance.
• Knowledge of regulatory and compliance requirements relevant to the industry.
• Strong analytical skills and the ability to interpret performance data effectively.
• Excellent communication and stakeholder management skills.
• Proficiency in planning and resource allocation to meet operational objectives

Job Offer

• Competitive salary up to -42,000
• Permanent contract offering job security and stability.
• Opportunities to make a meaningful impact within the not-for-profit sector.
• A supportive and collaborative working environment in Edinburgh.
• Potential for professional growth and development within the role.