Service Manager

Service Manager (Hard FM)Dorset 40,000 - 44,000 Permanent Full Time The Role An opportunity has arisen for an experienced Hard FM Service Manager to join a leading facilities management provider supporting a large and complex operational estate. Acting as the primary interface between the client, operational stakeholders and maintenance teams, you will take ownership of the delivery of Hard Facilities Management services, ensuring reactive, planned and statutory maintenance activities are delivered safely, compliantly and in accordance with contractual requirements. This position requires a technically competent facilities professional with experience managing maintenance operations across complex estates. You will oversee engineering teams and specialist contractors, drive KPI performance, maintain statutory compliance and ensure maintenance programmes align with the operational requirements of the site. Alongside day-to-day service delivery, you will support estate improvement projects, lifecycle planning and ongoing compliance management whilst maintaining excellent relationships with senior stakeholders.Key Responsibilities Lead the delivery of planned, preventative and reactive Hard FM maintenance across a complex operational estate.Act as the primary operational contact for all Hard Facilities Management matters, building strong relationships with senior stakeholders and site management.Manage the performance of directly employed engineers and specialist ..... full job details .....