Service Manager (Home care)

The Service Manager (Home Care) will oversee the delivery of high-quality care services, ensuring compliance with regulations and a focus on client satisfaction. This role is ideal for someone passionate about the not-for-profit sector and experienced in managing care operations in Edinburgh.

Client Details

This not-for-profit organisation operates within the care sector, focusing on providing essential home care services to the community. As a medium-sized organisation, they are committed to maintaining high standards and supporting a diverse range of clients with their care needs.

Description

• Manage and oversee daily home care operations to ensure excellent service delivery.
• Ensure compliance with care regulations and organisational policies at all times.
• Lead, support, and develop a team of care staff to achieve performance targets.
• Act as the main point of contact for clients, addressing concerns and maintaining satisfaction.
• Monitor and manage budgets to ensure cost-effective service delivery.
• Develop and implement strategies to improve service quality and efficiency.
• Maintain accurate records and prepare reports for internal and external stakeholders.
• Coordinate with external agencies to ensure seamless service provision.

Profile

A successful Service Manager (Home Care) should have:

• Experience in managing care services, preferably within the not-for-profit sector.
• A strong understanding of care regulations and compliance requirements.
• Proven leadership skills to manage and inspire a team effectively.
• Excellent organisational and problem-solving abilities.
• Strong communication skills to liaise with clients, staff, and external partners.
• A relevant qualification in health and social care or management.

Job Offer

• A competitive salary of -38,000 to -42,000 per annum.
• A permanent position within a stable and respected not-for-profit organisation.
• Opportunities for professional development and career progression.
• A supportive and inclusive work environment
• Generous holiday allowance and additional employee benefits.

This is a fantastic opportunity to make a meaningful impact in the not-for-profit sector. If you are an experienced Service Manager looking for a rewarding role in Edinburgh, we encourage you to apply.