Service Manager

Initial calls with our Recruitment team will take place on the 5th August, with interviews scheduled for the 11st August. We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Service Manager to play a pivotal role in our Domestic Abuse service in Tower Hamlets. Sounds great, what will I be doing? You will lead a specialist refuge service providing safe accommodation and support to women and children fleeing domestic abuse. You will ensure a high-quality, trauma-informed service that empowers individuals to rebuild their lives, while promoting an anti-racist, intersectional and strengths-based approach in line with Hestia''s values. You will oversee all aspects of service delivery, including safeguarding, case management, move-on planning and support activities, ensuring women and children receive effective, person-centred support. You will also be responsible for the management of refuge properties, maintaining safe, secure and welcoming environments, and overseeing health and safety, housing management, repairs and voids. The role includes leading and developing a team of refuge and children''s workers, providing supervision, performance management and professional development opportunities to maintain a skilled and motivated workforce. You will ..... full job details .....