Service Manager - Heat Network

Service Manager - Heat NetworksWe are seeking an experienced Service Manager to lead the delivery of technical services across heat networks nationwide. This role will take ownership of installation quality, commissioning, fault resolution, compliance, and long-term system performance across HIUs, metering, and billing systems.This is a field-based role requiring nationwide travel and flexibility outside standard office hours. The successful candidate will also play a key role in building and leading a technical team, managing subcontractors, overseeing operational processes, and supporting regulatory audits. Key ResponsibilitiesTechnical DeliveryConduct site surveys for HIUs, metering, billing, energy efficiency, and complianceInstall and commission metering systems including AMR, data loggers, gateways, routers, and M-Bus networksCarry out fault finding, diagnostics, optimisation, and system performance improvementsSupport contractors with HIU installation and commissioning to required standardsManage warranty claims, liaising with manufacturers and clients to achieve technical resolutionProduce technical reports, OandM manuals, commissioning records, and compliance documentationCompliance and SafetyEnsure compliance with Heat Network (Metering and Billing) Regulations 2014 (as amended), CIBSE CP1, ESOS, and relevant industry standardsPrepare and maintain RAMS and ensure safe working practices on all sitesOperate in line with CDM Regulations and company health and safety ..... full job details .....