Service Manager

Service ManagerOxford 60,000 - 75,000 Basic + Bonus + OEM Training + Stability + Work-Life Balance + Job Satisfaction + Appreciation + Family - Feel + Company Car (Personal Use) + Fuel Card + Pension Take the next step in your career with a leading specialist within the medical and laboratory equipment sector. This is an excellent opportunity for an experienced Service Manager to join a growing business offering long-term stability, genuine autonomy, and the chance to play a key role in shaping and developing the service function. Join a company that values its employees, offers a supportive and collaborative environment, and provides ongoing manufacturer training. As a service manager, you''ll lead a team of engineers while ensuring exceptional service delivery across a specialist range of washer disinfectors and autoclaves used within laboratory and scientific environments. This expanding organisation has ambitious growth plans and is looking for a hands-on Service Manager who can drive operational performance, support engineers in the field, and maintain high levels of customer satisfaction.Your Role as a Service Manager Will Include:Managing and supporting a team of Field Service EngineersOverseeing service operations, scheduling and performanceProviding technical support and guidance on washer disinfectors and autoclavesMonitoring KPIs, service quality and customer satisfactionSupporting engineer development, training and recruitmentWorking closely with senior ..... full job details .....