Service Manager (Automotive)

Service Manager (Automotive)£40,000 - £45,000 + Monday - Friday + Pension + HolidayLocation: Preston (commutable from Leyland, Broughton, Blackburn, Chorley, Kirkham, LongtonAre you an experienced Service Reception Manager or Senior Service Advisor within the automotive industry looking to join a busy, high performing workshop where customer experience and operational efficiency are key?We are working with a well established automotive business who are looking for a proven Service Reception Manager to take full ownership of their front of house operation. This is a key position responsible for managing the customer journey from booking through to vehicle completion and handover.You will be the main point of contact for customers, ensuring a smooth and professional experience while working closely with the workshop team to manage workflow, priorities and productivity in a fast paced environment.This is not a development role, the client is specifically looking for someone with proven experience at Service Reception Manager or senior Service Advisor level within the automotive sector who can deliver from day one.The Role:Manage the service reception as the first point of contact for customersBook in vehicles for servicing, repairs and diagnostics and manage daily schedulesCoordinate with workshop control to ensure efficient workflow and turnaround timesHandle customer communication, updates, invoicing and service records accuratelyThe Person:Proven experience in a Service ..... full job details .....