Service Manager

Service Manager Salary: £19,752 pro rata (£29,628 FTE) £15.19 per hour Hours: 25 hours per week Monday to Friday, 8:30am to 1:30pm Location: Dove Lodge, Littlehampton, West Sussex (mainly office based with occasional hybrid if and when agreed) Contract: Permanent (Subject to funding) Closing date: Midnight on Tuesday 7 July 2026 Interviews: We anticipate holding interviews on Wednesday 15th July 2026. Every day, elderly and vulnerable residents across the Arun District rely on Arun Community Transport to get to their doctors, hospitals and social activities. For many of them, our volunteer drivers are more than transport, they are a lifeline. We are looking for a Service Manager to take overall operational responsibility for our busy office and the service that makes this possible every morning. This is a hands-on, varied role with genuine community impact. You will oversee our booking and transport management system, ensure vehicles and drivers are safe and compliant, look after our members and their experience of the service, and lead a small, dedicated team of paid staff and volunteers. No two days are alike. You will need to be organised, calm under pressure and someone who genuinely cares about the work we do. In return you will join a passionate, community-rooted organisation and play a central role in keeping it running. What you will be doing Taking overall operational responsibility for the service, including scheduling, compliance, systems and member ..... full job details .....