Service Management Support - Swindon

Service Management Support - Royal Wootton Basset, SwindonPosition Details:Contract Type: Temporary to Permanent Hourly Rate: 12.78 per hourWorking Pattern: Full Time, Monday to Friday, 08:00 - 16:30 About the RoleWe are looking for an organised and customer-focused Operations to join our team. This is an excellent opportunity for someone who has a few years of experience in an office-based environment and is looking to develop their career further.The ideal candidate will have strong administrative skills, excellent attention to detail, and confidence using Microsoft Office applications, particularly Word and Excel. You will play a key role in supporting operational processes, maintaining excellent customer service standards, and helping to improve the efficiency of our day-to-day activities.Key ResponsibilitiesAdministration and Operational SupportProvide administrative support to ensure the smooth running of daily operations.Prepare reports, presentation packs, and customer documentation using Microsoft Word, Excel, and PowerPoint.Maintain accurate records, data, and operational information.Support managers in identifying process improvements and efficiencies.Assist with coordinating projects, testing activities, and operational changes.Monitor business processes and escalate any risks, issues, or opportunities to the appropriate management team.Support the implementation of new systems, processes, and automation initiatives where appropriate.Customer Service and Client ..... full job details .....