https://jobs.co.uk/job/service-management-co-ordinator-opus-technology--61ec46e7-b0d9-4edc-8765-dffd3aa48db3 RSS feed for Service Management Co-ordinator at Opus Technology. en-gb Wed, 21 Oct 2026 13:54:24 GMT https://jobs.co.uk/job/service-management-co-ordinator-opus-technology--61ec46e7-b0d9-4edc-8765-dffd3aa48db3 https://jobs.co.uk/job/service-management-co-ordinator-opus-technology--61ec46e7-b0d9-4edc-8765-dffd3aa48db3 Sat, 17 Oct 2026 11:53:00 GMT Location: Reigate | Salary: 28860.00-28860.00 Annual | Type: Permanent | Join Opus, the UK s largest independent Managed Service Provider, ranked World Class by Best Companies. Grow your career in a business that champions creativity and development. Be a key player in our Service Delivery team The Service Management Co-ordinator role will act as the day-to-day service contact for an allocated portfolio of Framework and selected Gold Standard customers. Additionally, you will be responsible for: • Delivering a high-quality customer experience and support continuity throughout the lifetime of contracted services and solutions • Producing accurate and timely service reporting for Service Management Analysts and Service Managers • Supporting Service Management Analysts with service reviews, customer analysis, case investigation and action tracking • Escalating major incidents, commercial risks and complex customer issues to the responsible Analyst or Service Manager • Maintaining high standards across allocated customer experience and reporting activities Salary £30-£32k DOE Hybrid working for a good work/life balance 3 days a week in Reigate The talents we are excited to see You will have the following experience/skills: • A minimum of two years experi... Permanent