https://jobs.co.uk/job/service-management-co-ordinator-opus-technology--4fad7938-8969-493e-95b1-9f90949457ea RSS feed for Service Management Co-ordinator at Opus Technology. en-gb Wed, 21 Oct 2026 15:01:08 GMT https://jobs.co.uk/job/service-management-co-ordinator-opus-technology--4fad7938-8969-493e-95b1-9f90949457ea https://jobs.co.uk/job/service-management-co-ordinator-opus-technology--4fad7938-8969-493e-95b1-9f90949457ea Thu, 15 Oct 2026 23:00:00 GMT Location: Reigate | Salary: £28860/annum | Type: Permanent | Join Opus, the UK’s largest independent Managed Service Provider, ranked ‘World Class’ by Best Companies. Grow your career in a business that champions creativity and development. Be a key player in our Service Delivery team  The Service Management Co-ordinator role will act as the day-to-day service contact for an allocated portfolio of Framework and selected Gold Standard customers. Additionally, you will be responsible for: •    Delivering a high-quality customer experience and support continuity throughout the lifetime of contracted services and solutions •    Producing accurate and timely service reporting for Service Management Analysts and Service Managers •    Supporting Service Management Analysts with service reviews, customer analysis, case investigation and action tracking •    Escalating major incidents, commercial risks and complex customer issues to the responsible Analyst or Service Manager •    Maintaining high standards across allocated customer experience and reporting activities Salary £30-£32k DOE Hybrid working for a good work/life balance – 3 days a week in Reigate The talents we are excited to see You will have the following experience/skills: ... Permanent