Service Improvement Manager

Service Improvement ManagerWe re seeking a talented Service Improvement Manager, Care and Support on a permanent contract to join a Care and Support department to champion best practice and service excellence.Position: Service Improvement Manager, Care and SupportLocation: Tottenham Hale, London, N17Salary: £39,587 per annumContract: Full Time PermanentHours: 38 hours per weekClosing Date: 31st March 2025We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.About the role:As Service Improvement Manager, Care and Support you will drive service improvements across the organisation, ensuring high standards in care delivery. You will provide hands-on support to frontline services, lead audits, deliver training, and contribute to organisational development. Working closely with senior management, staff, and external stakeholders, you will help enhance the quality of life for the people we support.Key Responsibilities:Conduct quality audits, service reviews, and support visitsAssist in tendering for and setting up new servicesSupport services in achieving and maintaining high CQC ratingsLead and monitor service improvement plans for underperforming areasAnalyse reports, implement lessons learned, and update policiesDeliver training and workshops to frontline staffEnsure the rights of people we support are upheld in ..... full job details .....
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