https://jobs.co.uk/job/service-improvement-lead-pertemps-leicester--3eb86521-fb68-473e-8ef6-5845a66c55f7 RSS feed for Service Improvement Lead at Pertemps Leicester. en-gb Sat, 13 Jun 2026 19:14:36 GMT https://jobs.co.uk/job/service-improvement-lead-pertemps-leicester--3eb86521-fb68-473e-8ef6-5845a66c55f7 https://jobs.co.uk/job/service-improvement-lead-pertemps-leicester--3eb86521-fb68-473e-8ef6-5845a66c55f7 Sat, 13 Jun 2026 11:51:41 GMT Location: Leicester Forest East | Salary: 450.00-450.00 Daily | Type: Contract | Service Improvement LeadLeicester (Hybrid)4 month Contract Full Time, Monday to FridayUp to 600 per day (DOE)We are recruiting for an experienced Service Improvement Lead to join a busy Leicester based company on an initial 4-month contract. This Service Improvement Lead role is ideal for someone who enjoys solving operational challenges, improving customer journeys, and driving meaningful service improvements within complex environments.The Service Improvement Lead will support operational recovery and stabilisation following the implementation of Microsoft Dynamics 365. Working closely with customer service, technology and leadership teams, you will identify operational issues, coordinate improvement activity, and help improve service performance across all customer channels.As a Service Improvement Lead, you will combine operational insight, process improvement expertise, stakeholder management and Microsoft Dynamics 365 knowledge to support both immediate stabilisation activities and longer-term service enhancements.What You''ll Be DoingActing as the embedded Service Improvement Lead within the department, coordinating service improvement and recovery activitiesIdentifying serv... Contract