Service Improvement and Assurance Officer

Location: S70 Contract: 12 Weeks (Temporary) Hours: Full-Time Rate: Competitive (DOE) We are currently recruiting for a Service Improvement and Assurance Officer to support a busy corporate assurance function on a 12-week temporary contract. This role will work closely with the Head of Corporate Assurance (Internal Audit), supporting the delivery of key service improvement initiatives aligned with the Global Internal Audit Standards. The Role You will play a key role in driving service improvement activity through research, consultation, and the development of frameworks, templates, and documentation. This is an excellent opportunity for someone with strong analytical and governance experience to contribute to meaningful organisational improvements. Key Responsibilities Support the development and implementation of service improvement initiatives Conduct research and consultation to inform best practice approaches Develop and draft templates, frameworks, and supporting documentation Assist with assurance processes, including audit and governance activities Collate, analyse, and present data to support reporting and decision-making Support preparation for inspections and regulatory reviews Engage with internal and external stakeholders to gather information and insights Contribute to continuous improvement of systems, processes, and policies About You Experience in service improvement, assurance, audit, or governance environments Strong research, analytical, and ..... full job details .....