https://jobs.co.uk/job/service-improvement-advocate-pertemps-bristol-perm-hub--4c5cf652-26d6-4a9e-bb97-2d6eded515df RSS feed for Service Improvement Advocate at Pertemps Bristol Perm Hub. en-gb Thu, 27 Aug 2026 13:31:38 GMT https://jobs.co.uk/job/service-improvement-advocate-pertemps-bristol-perm-hub--4c5cf652-26d6-4a9e-bb97-2d6eded515df https://jobs.co.uk/job/service-improvement-advocate-pertemps-bristol-perm-hub--4c5cf652-26d6-4a9e-bb97-2d6eded515df Thu, 27 Aug 2026 10:24:11 GMT Location: Weston-super-Mare | Salary: £33163 per hour | Type: Full time, Temporary | Service Improvement Advocate Location: Exeter, Weston or Tolvaddon Salary: £33,163 per annum Hours: 37 hours per week, Monday to Friday Contract: Temporary, ASAP to February 2027 / 6-month FTC Working Pattern: Hybrid working available, with 2–3 days per week in the office depending on business needs The Role Pertemps are currently recruiting for a Service Improvement Advocate to join a well-established organisation on a temporary basis. This is an excellent opportunity for an experienced customer service professional with a strong background in complaints handling, investigation and service improvement . You will play an important role in supporting customers, resolving complex issues and using feedback to identify opportunities to improve services and processes across the organisation. Key Responsibilities Manage customer feedback, including complaints and compliments, in a professional and empathetic manner. Work collaboratively with colleagues to investigate complaints, review evidence and achieve satisfactory resolutions. Identify root causes of complaints and support improvements to services and processes. Provide tailored support to proactively r... Full time, Temporary