https://jobs.co.uk/job/service-helpdesk-administrator-office-angels--0ce6719a-5b8f-45cb-a356-228bd2318f61 RSS feed for Service Helpdesk Administrator at Office Angels. en-gb Fri, 21 Aug 2026 01:02:18 GMT https://jobs.co.uk/job/service-helpdesk-administrator-office-angels--0ce6719a-5b8f-45cb-a356-228bd2318f61 https://jobs.co.uk/job/service-helpdesk-administrator-office-angels--0ce6719a-5b8f-45cb-a356-228bd2318f61 Wed, 19 Aug 2026 23:00:00 GMT Location: Dartford | Salary: £30000/annum | Type: Permanent | Service Helpdesk Administrator Location: Dartford Parking : Free parking available Hours: Monday to Friday, 8:00am to 5:00pm, 1 hour lunch Salary: -30,000 per annum The Role Office Angels are recruiting for a customer-focused Help Desk Administrator to join a busy and fast-paced service team based in Dartford. This is an excellent opportunity for an individual with strong customer service and coordination experience who is seeking a more measured and supportive working environment. While candidates from busy, high pressure call centre settings will be well suited to the role, this position offers a calmer pace without compromising on professionalism, accountability, or job satisfaction. You will act as the first point of contact for customers, managing service enquiries, coordinating engineer callouts, and ensuring a professional and efficient service is always delivered. Key Responsibilities Answer incoming calls and emails in a professional and timely manner. Assess, prioritise, and log service requests, breakdowns, and emergency callouts. Coordinate engineer attendance based on priority, location, and availability. Provide customers with updates and... Permanent