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Permanent

Service Engineer

Zoom Recruitment
London
money-bag £35000 - £45000/annum
Posted: 30 April 2026 (Today)
Closing date: 30 May 2026
Ref: 225049929

Service Engineer - Field Based-

We are currently recruiting for an experienced Service Engineer to join a leading orgnaisation withint he security industry. This is a field-based role, offering variety, autonomy, and the opportunity to work with a wide range of modern security technologies.

The Role:-

As a Service Engineer, you will be responsible for attending both pre-planned and reactive callouts, ensuring the effective maintenance and repair of security systems across residential and commercial sites.-

  • Diagnose and resolve faults across security systems, restoring functionality efficiently.-
  • Carry out servicing, maintenance, and repairs on intruder allarms, CCTV, fire alarms, and access control systems.-
  • Respond to emergency callouts and pre-arrnaged service visits.-
  • Monitor alarm activations and invesitgate issues, taking appropriate action.-
  • Recommend and implement system upgrades and improvements.-
  • Provide technical support to customers both remotely and on-site.-
  • Maintain accurate service records and documenation.-
  • Ensure all work complies with industry standards and company procedures.-

Requirements:

  • Proven experience working as a Service Engineer within Fire or Security.-
  • Strong knowledge of intruder alarms.-
  • Full UK driving licence.-
  • Good understanding of CCTV, access control, and fire alarms.-
  • Strong fault-finding and problem-solving skills.-

Additional Information:-

  • Field-based role with travel to customer sites. (Company van and fuel card included)-
  • Participation in an out-of-hours call rota - including weekends and bank holidays (Standby rate paid and commission paid on top if you have to visit a client''s house)-

Salary ranges from -35-45k per annum (OTE from -41-58K - including 10% bonus, call out and overtime)-

To apply for this-position as a Customer Service Advisor, please send an up-to-date CV to Lilly Douglas or call us. Please note that due to the high level of applicants we are not able to respond to unsuccessful candidates, and if you have not been contacted within seven days assume you have not been selected on this occasion.

Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistical, Industrial, NHS and Technical sectors. We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures

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