Service Engineer

Due to a growing customer base an opportunity for an experienced multi skilled service engineer is available with my client who is a leading food process machinery manufacturer in the UK and sell their machinery internationally. Their ideal candidate will have hands on electrical, mechanical, PLC knowledge and have installation, service, and machine breakdown experience. Service Engineer role: The successful Service Engineer will report to the Engineering Manager and be responsible for • Performing site visits for the purpose of installation, commissioning, training, upgrades, breakdowns, fault finding etc. • Writing, debugging and commissioning of software onsite for the purpose of production line integrations • Providing remote software diagnostics and support for machine breakdowns, upgrades and installations • Providing telephone and/or email support for machine breakdowns • Inputting service/spares/installation enquiries into the support log and assisting with keeping this updated • Liaising with the Spares/Service Administrator to ensure the support log is kept up to date with customer status • Provide technical support to customers as and when required by email, phone etc. • Liaising with the Spares Team so quotes can be produced for customers for parts and/or support • Complete in-house documentation as part of my clients commitment to quality such as test plans, validation documents etc. • Effectively liaise with in-house personnel as required to resolve build and ..... full job details .....