Service Engineer

We are lookingf for a Service Engineer with a background in Mechanical and Electrical Engineering maintainece to join one of our clients who''s Head office is based in Coventry-

Please note, this role includes oversea travel as part of the role

Duties:

Install, test, service and repair/rebuild CNC machines ensuring the equipment conforms with company operating specifications and customer requirements.

Promotion of the clients machine tool performance & reliability, engineering competencies and customer service excellence.

Provides prompt engineering support to customer manufacturing operations relating to the machine tool installation, product performance, operating & maintenance procedures on customer premises.-

Provides timely accurate technical advice to customers.

Evaluates product/service performance in the field.

Provides technical inputs into development and evaluation of new products.-

Feeds back intelligence relating to customer needs, product & service performance, competitor product performance and sales activity to management.

Ensures products conform to customer production & quality requirements.

Experience required

• Engineering competencies to a minimum of trade level
• Tertiary in engineering mechanical or electrical (advantageous)
• Completed studies in business administration (advantageous)
• Customer service engineering experience in a geographically dispersed organization