Service Engineer Field Service Engineer

Service Engineer Location: UK-based, with travel across the Territory (UK, Ireland, and Europe as required) Salary: Upto £50,000 DOE About the Role Our client is seeking a Service Engineer to provide onsite service and technical support to customers and colleagues. This role acts as a key technical resource, supporting both end users and internal teams in identifying issues and applying effective troubleshooting techniques to resolve technical problems in the field. Key Responsibilities Provide customer service support to clients across the UK, Ireland, and Europe, with occasional worldwide support as required Deliver emergency breakdown and planned maintenance support via site visits and office-based technical support (phone, email) Support change-part and machine modification projects, including information gathering Make recommendations on training needs, further maintenance or inspections, and spare part holding/replacement Carry out pre-planned machine inspection and maintenance as part of contracted or one-off service work Provide on-site training to customers'' operators and engineers where appropriate Provide out-of-office-hours support on an on-call rota basis Provide service support during Factory Acceptance Testing (FAT) at the manufacturer''s overseas site Administration Submit detailed visit reports on completion of each job (or weekly, whichever is sooner) via the current software system Complete and return overtime sheets weekly Submit expense claims and ..... full job details .....