Service Engineer

hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. Join us at Barclays as a Service Engineer, where you''ll play a key role in monitoring and maintaining our critical technology infrastructure. You''ll tackle complex technical issues with precision and agility, ensuring minimal disruption to the bank''s operations. To be successful as a Service Engineer, you should have experience with: Strong working knowledge of Incident, Problem, and Change Management (IPC), ideally gained within a regulated environment. Proven experience managing Major Incidents (MIM), including leading and coordinating triage sessions. Ability to manage, assess, and justify changes during controlled periods such as HA and CF. Hands-on understanding of Red Hat OpenShift, including pods, deployments, logs, probes, routes, scaling, and YAML configuration. Familiarity with API technologies, microservices, and RESTful architectural principles. Proficiency with observability and monitoring tools such as AppDynamics, Kibana/ELK, and Observe, with additional benefit from basic scripting experience (Shell, SQL, automation tools). Some other highly valued skills may include: Excellent communication and stakeholder management skills, with the ability to operate effectively in fast moving, high pressure environments. Strong analytical, troubleshooting, and prioritisation capabilities, ensuring swift and effective issue resolution. Flexibility to ..... full job details .....