Service Engineer

Service Engineer (Field-Based)

Location: Bedfordshire (with UK & international travel)
Salary: £35,000 – £45,000 + overtime (depending on experience)
Hours: Monday–Thursday 08:00–17:00, Friday 08:00–13:00

About the Role
We are working with a growing engineering and manufacturing business that is expanding its customer base and increasing the level of machine customisation across its product range. As a result, they are looking to appoint a Service Engineer to support installation, commissioning, and ongoing customer support activities.

This is a hands-on, field-based role with a strong mix of mechanical, electrical, and software responsibilities, offering exposure to both UK and international projects.

Key Responsibilities

• Install, commission, and service machinery at customer sites
• Respond to breakdowns, perform fault finding, and implement effective solutions
• Carry out machine upgrades, maintenance, and production line integrations
• Write, debug, and commission software on-site
• Provide remote diagnostics and technical support (phone/email)
• Deliver customer training during installations and handovers
• Maintain accurate service logs and documentation
• Collaborate with internal teams to resolve technical and design issues
• Support spare parts enquiries and liaise with internal teams for quotations

What We’re Looking For

Essential:

• Background in mechanical and/or electrical engineering
• Experience fault finding and servicing industrial machinery
• Strong problem-solving skills with a practical, hands-on approach
• Basic PLC programming experience (e.g. Siemens or Allen Bradley)
• Ability to work both independently and as part of a team
• Good IT skills (MS Office)
• Excellent communication skills
• Full, valid passport and willingness to travel (UK and overseas)

Desirable:

• 5+ years’ experience in machinery service/maintenance roles
• Experience with packaging machinery or production lines
• Electrical certification (e.g. working with 3-phase systems)
• Experience in commissioning and validation processes
• Engineering qualification (HNC/HND/Degree in Electrical, Electronic or Control Engineering)
• Chartered status or working towards it

What’s on Offer

• Competitive salary with overtime opportunities
• Early finish on Fridays
• Opportunity to work on international projects
• Exposure to advanced, customised engineering solutions
• Career development within a growing organisation